Operations Manager / Documentation Team Leader

About the role

We are seeking a reliable and highly organised Operations Manager to lead a remote administration and documentation team that supports UK‑based clients. This full‑time, long‑term position offers opportunities for progression as the business grows.

Key responsibilities

• Manage and supervise a remote administration/documentation team.
• Assign daily tasks, monitor progress and ensure quality of work.
• Quality‑check documents before final delivery.
• Maintain deadlines and meet performance targets.
• Organise workflow and continuously improve operational systems.
• Assist with recruitment, onboarding and training of new staff.
• Maintain shared folders, templates and online systems.
• Report daily operations directly to the business owner.

Required profile

• Excellent written and spoken English.
• Previous experience managing remote teams or office/admin operations.
• Strong organisational skills with high attention to detail.
• Ability to work UK business hours (8 am–5 pm GMT).
• Professional communication style and reliable internet connection.

Required skills

• Microsoft Word
• Google Docs
• PDF handling
• Spreadsheets
• Slack
• Trello
• ClickUp
• Online communication tools (e.g., video‑conferencing platforms)

What we offer

• Salary ranging from £1,200 to £1,500 per month, based on experience.
• Fully remote work arrangement.
• Long‑term employment with potential for increased responsibility.
• Collaborative environment with direct access to the business owner.