Inside Sales Representative – IT Solutions

About the role

Yardstick Technologies is seeking an Inside Sales Representative to support its growing portfolio of managed IT services. You will be the first point of contact for prospective customers, generating qualified appointments for the Outside Sales team and helping drive revenue growth.

Key responsibilities

• Make daily outbound calls to prospects from a provided list.
• Schedule First Time Appointments (FTAs) for the Outside Sales team.
• Achieve weekly KPIs, including a target of 300 dials.
• Ask probing questions to uncover IT support needs and overcome objections.
• Gather and record prospect data for future sales strategies.
• Maintain accurate call logs and keep the CRM up‑to‑date.
• Build rapport with potential customers and nurture relationships.

Required profile

• Self‑motivated, detail‑oriented and strong communicator.
• Warm, helpful and able to listen and empathise with prospects.
• At least 1 year of inside sales or cold‑calling experience (preferred).
• Interpersonal skills with a results‑driven mindset.
• Ability to manage multiple priorities and take accountability for outcomes.

Required skills

What we offer

• Competitive salary.
• Comprehensive health, dental and vision insurance.
• Retirement savings plan with up to 3 % company matching.
• 3 weeks paid time off plus 11 Alberta holidays.
• Certification reimbursement.
• Paid parking.