Human Resources Manager – Corporate

About the role

As a Human Resources Manager for the Field Support Centre, you will shape the employee experience, partner with leaders, and drive Sephora’s people strategy across the corporate workforce.

Key responsibilities

• Champion employee engagement, development and retention across the full employee lifecycle.
• Partner with leaders to execute engagement surveys, develop action plans and strengthen culture.
• Provide coaching and guidance on policies, conflict resolution and change management.
• Lead employee‑relations matters including investigations, corrective actions and terminations.
• Manage iCare/Open Door escalations, attendance, leave and accommodation processes.
• Oversee onboarding, termination, severance and separation workflows for FSC staff.
• Support annual HR processes such as performance appraisals, calibration and objective setting.
• Administer performance‑management activities, including coaching, documentation and PIPs.

Required profile

• Proven ability to partner with managers and employees to implement HR initiatives.
• Strong knowledge of employee‑relations practices and conflict‑resolution techniques.
• Experience managing onboarding, off‑boarding and performance‑management processes.
• Commitment to fostering an inclusive, high‑performing workplace.

Required skills