HMR Manager – Retail Operations Leader

About the role

We are seeking an HMR Manager to lead a retail team within Zehrs stores across Canada. The role focuses on driving sales, ensuring operational excellence, and fostering a positive work environment.

Key responsibilities

• Lead, coach and motivate store colleagues to improve productivity, engagement and retention.
• Maintain merchandising and operational standards in accordance with company policies.
• Achieve departmental financial objectives and monitor key performance indicators.
• Identify and recruit talent to strengthen the team.
• Deliver exceptional customer experiences that drive sales growth.

Required profile

• Proven track record of delighting customers and growing sales in a retail environment.
• Strong leadership and communication abilities.
• Adaptable, open‑minded and responsive to change in a fast‑paced setting.
• Commitment to the company’s values of care, ownership, respect and excellence.

Required skills

What we offer

• Progressive career development and comprehensive training.
• Competitive benefits and flexible work options.
• Opportunity to contribute to sustainability and community initiatives.