Front of House Receptionist – Studio Operations

About the role

The Front of House Receptionist supports the studio’s Operations Team by providing a welcoming first point of contact for employees, clients, and visitors. Working onsite at the Coal Harbour location, you will ensure smooth daily operations, uphold security standards, and assist with studio events and administrative tasks.

Key responsibilities

• Greet visitors, manage badge issuance, and enforce security protocols at the reception area.
• Handle studio tour requests, ensuring compliance with security procedures.
• Provide basic first‑aid services, document incidents, and maintain the first‑aid room supplies.
• Maintain a tidy, hygienic reception space and manage parking registrations.
• Answer the reception phone, coordinate deliveries, shipping, and courier services.
• Administer desk‑booking software, generate usage reports, and schedule studio amenity spaces.
• Support external bookings, studio screenings, and coordinate event logistics.
• Track and manage company cell‑phone inventory and other studio assets.
• Assist with studio initiatives, projects, and budgeting for events under management guidance.

Required profile

• Minimum 3 years experience in customer service, executive assistance, administration or reception.
• First Aid Level 2 certification or willingness to obtain training.
• Strong communication skills, proactive problem‑solving, and a positive, outgoing attitude.
• Ability to multitask in a dynamic team environment and handle occasional paid overtime.
• Eligibility to work in Canada (BC resident).

Required skills

• First Aid Level 2 certification (or willingness to be trained).

What we offer

• Full‑time, permanent position with regular Monday‑Friday hours.
• Opportunities to engage with studio events and cross‑functional teams.
• Supportive workplace culture focused on collaboration and professional growth.