Front Desk Receptionist

About the role

The Front Desk Receptionist will be the first point of contact for visitors and customers at our Toronto showroom. Working full‑time on‑site, you will create a welcoming atmosphere while supporting the sales and operations teams with basic administrative tasks.

Key responsibilities

• Greet and direct visitors, answer and route incoming phone calls.
• Manage the reception area, including mail handling and record keeping.
• Schedule and coordinate customer appointments and maintain the showroom calendar.
• Provide basic product information and direct customers to appropriate sales staff.
• Perform data entry, filing, and update customer records in the CRM or point‑of‑sale system.

Required profile

• 2–3 years of experience in a fast‑paced, customer‑facing environment.
• Reliable, punctual and able to work full‑time on‑site in Toronto.
• Strong phone etiquette and professional communication skills.
• Ability to multitask, prioritize tasks and maintain attention to detail.

Required skills

• Basic computer proficiency with email, calendar and spreadsheet applications.
• Familiarity with point‑of‑sale or CRM systems is an asset.