Front Desk Coordinator

About the role

The Front Desk Coordinator is the first point of contact for employees, visitors, and partners at Fengate. This role goes beyond traditional reception duties, supporting daily office operations, security, and employee experience in a fast‑paced environment.

Key responsibilities

• Greet visitors and employees, delivering a polished and welcoming front‑of‑house experience.
• Manage incoming calls, route inquiries, and handle communications with discretion.
• Maintain an organized reception area and common spaces that reflect Fengate’s brand.
• Coordinate meeting logistics, including room scheduling, setup, catering, and technology readiness.
• Oversee daily office functions such as supplies, kitchen programs, mail, courier services, and workspace readiness.
• Liaise with property management and vendors for repairs, cleaning, and building services.
• Support office reconfigurations, renovations, furniture moves, IT installations, and off‑site storage, handling inventory and logistics.
• Monitor security protocols, assist with business continuity and emergency response.
• Maintain and improve front‑desk SOPs, vendor lists, and operational documentation.
• Process operational invoices, track expenses, and manage corporate assets like access cards and keys.
• Assist HR and IT with onboarding and off‑boarding to ensure a seamless employee experience.
• Help plan and execute in‑office events and firm initiatives.

Required profile

• Professional demeanor with strong judgment and discretion.
• High sense of ownership and accountability.
• Excellent customer‑service attitude.
• Ability to thrive in a dynamic, fast‑paced environment.
• Effective coordination across internal teams and external vendors.

Required skills

What we offer

• Opportunity to be the face of Fengate and influence office culture.
• Collaborative environment with cross‑functional exposure.
• Professional development in office operations and facilities management.