Dispatcher – Freight & Delivery Coordination
Day & Ross · Montréal
Description du poste
About the role
The Dispatcher will coordinate freight pickups and deliveries for Day & Ross in the Montreal area. This full‑time role ensures that drivers meet customer timelines while maintaining high service standards.
Key responsibilities
- Assign pickup requests and line‑haul orders using the dispatch system.
- Schedule appointment freight deliveries, manifest shipments, and handle expedited loads.
- Answer driver and customer calls, providing timely updates.
- Monitor yard checks to confirm freight is accounted for and trucks stay on schedule.
- Coordinate second‑round deliveries and daily pickup‑and‑delivery requirements.
- Track driver performance, report findings to management, and suggest efficiency improvements.
- Perform clerical duties for compliance and broker payment processing.
Required profile
- High school diploma or equivalent.
- 2‑3 years experience in transportation dispatch or dock supervision.
- Strong understanding of the local geography.
- Bilingual in English and French for internal communication across Canada.
- Ability to work a flexible schedule and handle urgent situations.
Required skills
- Proficiency with Microsoft Excel.
- Proficiency with Microsoft Word.
- Equipment knowledge relevant to freight handling.
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Day & Ross
Montréal
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