Customer Experience Associate (Part‑time, Listowel, ON)

About the role

As a Customer Experience Associate you are the face and heart of a Scotiabank branch, helping customers achieve their financial goals through proactive, personalized service.

Key responsibilities

• Build strong relationships and deliver excellent customer service.
• Process day‑to‑day transactions and promote self‑service options.
• Identify simple sales opportunities and contribute to branch targets.
• Introduce clients to mobile and digital banking applications.
• Explain complex financial concepts in simple terms.

Required profile

• Proven customer‑service experience through work or community involvement.
• Professional, friendly, and efficient attitude.
• Flexible schedule and comfort with basic sales situations.
• Eagerness to learn and determination to succeed.

Required skills

• Strong technical aptitude for digital banking platforms.
• Experience with mobile banking applications.

What we offer

• Forward‑thinking, collaborative work environment.
• Clear career path with professional development opportunities.
• Internal training to enhance banking and digital skills.
• Competitive compensation and benefits package.