Coordinator, People & Culture

About the role

The People & Culture Coordinator supports the full employee lifecycle at Jolera, partnering with HR, Talent Acquisition, Service Delivery and business leaders. The role ensures smooth recruitment, onboarding, employee relations and off‑boarding while maintaining compliance with policies and legislation.

Key responsibilities

• Coordinate end‑to‑end recruitment activities: post vacancies, schedule interviews, manage candidate communications and prepare offer letters.
• Conduct reference checks, background verifications and maintain the applicant tracking system.
• Organise onboarding and orientation for new hires, consultants, contractors and interns, including preparation of contracts and equipment setup.
• Manage off‑boarding processes, collect company assets and deactivate system access.
• Maintain accurate employee records in the HRIS, process status changes, compensation updates and generate HR reports.
• Support payroll data changes, benefits enrollment and act as liaison with payroll providers and benefit vendors.
• Serve as first point of contact for employee HR inquiries, providing guidance on policies, leave and benefits.
• Assist with HR audits and continuous improvement of HR processes.

Required profile

• Strong organizational and administrative abilities with attention to detail.
• Excellent communication skills and ability to work collaboratively across departments.
• Knowledge of Canadian employment legislation and HR best practices.
• Experience handling confidential information and maintaining data integrity.

Required skills

• Proficiency with HRIS and Applicant Tracking Systems.
• Familiarity with payroll and benefits administration.
• Ability to generate HR reports and workforce metrics.