Consultant – Solutions Delivery – Technology Office

About the role

Deloitte is seeking a Consultant specialized in ServiceNow to drive platform enhancements and support the growth of a new ServiceNow practice across Canada. The role operates in a hybrid model, collaborating with teams in multiple locations and time zones.

Key responsibilities

• Spearhead improvements to the ServiceNow platform to boost user experience and operational efficiency.
• Collaborate virtually with stakeholders, product teams, and colleagues across various Deloitte offices.
• Contribute to the establishment and evolution of a new ServiceNow practice.
• Act as a trusted advisor, gathering business requirements and translating them into technical designs.
• Support project managers in delivering ServiceNow initiatives.

Required profile

• Passion for ServiceNow and a desire to innovate within a consulting environment.
• Ability to work effectively in a virtual, multi‑location team.
• Strong analytical mindset and communication skills to interact with business stakeholders.

Required skills

• ServiceNow platform expertise.

What we offer

• Hybrid work model with flexible scheduling.
• Mentoring and on‑the‑job coaching from senior subject‑matter experts.
• Comprehensive benefits that promote well‑being and work‑life balance.