Clinical Sleep Assistant

About the role

Air Liquide Home Healthcare Canada, a provider of sleep apnea tests, treatments and home oxygen services, is hiring a Clinical Sleep Assistant in Belleville, Ontario. The role covers the administrative side of CPAP therapy at a branch location or a site supervised by a healthcare professional, while promoting the company's safety and quality practices.

Key responsibilities

• Greet customers, give information about CPAP therapy and provide friendly, helpful service
• Assist with sales and maintenance of CPAP inventory, including supplying supplies to walk-in clients who need education
• Book CPAP appointments jointly with staff and follow up with clients
• Participate in home testing for diagnosis under the supervision of a healthcare professional
• Help healthcare professionals complete forms, clean and maintain CPAP equipment during in-service, and explain funding program requirements to clients
• Chart client care in client records and prepare funding documents
• Maintain client confidentiality and follow infection control policies
• Perform daily office duties: typing and proofreading, photocopying, filing, bank deposits, maintaining client charts, databases and inventory
• Carry out preventive maintenance on equipment, troubleshoot malfunctions and arrange repairs
• Provide information and product demonstrations to prospective clients and liaise with medical professionals
• Improve branch processes and quality through evaluation and continuous improvement

Required profile

• College certificate or diploma in Medical Office Administration or a medical background preferred
• 1-2 years of experience in general office practice
• Strong data entry skills and selling skills

Required skills

• Microsoft Office
• ERP systems
• Google systems