Clerical Supervisor – RCMP Stenography Section

About the role

The City of Burnaby is seeking a Clerical Supervisor to lead the Stenography section of the RCMP Detachment. This supervisory role combines administrative support with moderately complex clerical duties, ensuring efficient operation of the Steno unit.

Key responsibilities

• Plan, assign, review and supervise a moderate‑sized team performing clerical‑typing and customer‑service tasks.
• Prepare, maintain and file complex records, reports and correspondence.
• Develop, review and implement improved office methods, systems and procedures.
• Establish and maintain internal and external contacts while adhering to RCMP policies.
• Exercise independent judgment within established rules and refer policy matters to senior supervisors.
• Perform related duties as required, including performance evaluations.

Required profile

• Completion of Grade 12 with relevant courses or an equivalent combination of training and experience.
• Considerable office administration and clerical experience, preferably within an RCMP detachment.
• Strong knowledge of RCMP detachment rules, regulations, policies and procedures.
• Ability to plan, train, supervise staff and coordinate clerical support services to meet deadlines.
• Willingness to obtain and maintain an RCMP Enhanced Security Clearance.

Required skills

• Proficiency with PRIME software.
• Proficiency with Justin software.
• Proficiency with Microsoft Word.