Branch Assistant

About the role

The Branch Assistant works within the Lambton County Library system to deliver front‑line customer service and support library operations across multiple community branches. This temporary, part‑time position helps create a welcoming environment while assisting patrons with circulation, reference, and programming activities.

Key responsibilities

• Assist patrons in borrowing and returning books, videos, audiobooks and other materials following library policies.
• Issue new and replacement library cards, provide orientations and tours for new users.
• Place items on hold, collect fees, and coordinate inter‑branch transfers.
• Offer readers’ advisory and reference assistance, responding to research queries and computer/internet questions.
• Deliver library programs such as story hours and summer reading initiatives, handling registration and logistics.
• Maintain tidy shelves, ensure accurate cataloguing, and support daily administrative tasks.

Required profile

• Strong customer‑service orientation with a friendly, approachable demeanor.
• Ability to work independently and as part of a team in a public‑service setting.
• Excellent communication skills, both verbal and written.
• Flexibility to work across various branch locations within Region 5.

Required skills

What we offer

• Competitive hourly wage ranging from $23.37 to $27.89 CAD.
• Part‑time schedule of approximately 19 hours per week.
• Temporary fixed‑term employment with opportunities to engage with the community.