Bell / Valet Attendant (Full-Time Contract)

About the role

Sheraton Suites Calgary Eau Claire, a Fairmont property within Accor and a franchised Marriott property, is hiring a full-time Bell / Valet Attendant for a contract position ending 18 December 2026. As a key Guest Services team member, the attendant greets guests, assists with luggage and valets vehicles, and works closely with Front Office and other departments to create a seamless guest experience.

Key responsibilities

• Greet guests warmly on arrival and departure and provide personalized service.
• Assist guests with luggage, including transporting, loading and unloading items.
• Valet park guest vehicles in line with hotel policy and traffic regulations.
• Deliver guest requests, amenities and other items accurately and promptly.
• Guide guests on hotel facilities, local attractions and transportation.
• Anticipate guest needs, promote hotel facilities and maintain professional appearance and service standards.
• Report operational issues, lost and found items or vehicle incidents, and collaborate with colleagues during peak arrivals and departures.

Required profile

• Valid Alberta Class 5 driver's licence with a current driver's abstract; able to drive automatic and manual vehicles.
• At least 1 year of experience in hospitality, customer service or a related field; prior bell, valet or concierge experience preferred.
• Availability to work days, evenings, overnight, weekends and holidays.
• Physical ability to lift up to 23 kg repeatedly, stand and walk for long periods, work outdoors in varying weather, and work with guests' luggage and carts.
• Legal eligibility to work in Canada; the employer cannot assist with work authorization.

Required skills

• Follow written and verbal instructions accurately.
• Perform basic math for transactions.

What we offer

• Complimentary upgrades and extended stays.
• Discounted stays at Fairmont, Raffles and Marriott properties.
• Dining and wellness discounts and other perks.