Fairmont Gold Attendant (Part-Time)

About the role

Fairmont Hotel Macdonald in Edmonton is hiring a part-time Fairmont Gold Attendant. Reporting to the Front Office Manager, you provide personalized service to guests on the Fairmont Gold floors, from breakfast service to room service support. The position involves constant standing and walking, and occasional lifting of up to 30 lbs.

Key responsibilities

• Provide food and beverage service to the Fairmont Gold floors
• Set up and serve breakfast in the Fairmont Gold lounge
• Deliver individual coffee and fruit juice orders to guest rooms
• Assist co-workers with morning activities and wash dishes
• Control inventories and order supplies for Fairmont Gold
• Follow room-warming procedures as set out in the Fairmont Gold Standards manual
• Advise Room Service of VIP guest requirements and keep the floor clear of Room Service trays
• Other duties as assigned

Required profile

• A-serving certificate (AB Serving It Right)
• Legally eligible to work in Canada; the hotel cannot help obtain work authorization

Required skills

• Ability to focus on guest needs while staying calm and courteous
• Strong interpersonal and problem-solving abilities
• Ability to work under pressure in a fast-paced environment
• Team collaboration

What we offer

• Hourly rate of $20.69 - $21.69 CAD gross
• Benefits package (medical, vision and dental) for full-time permanent employees, including mental health coverage up to $5,000/year
• Defined contribution pension plan with employer matching up to 5% of annual earnings for full-time permanent employees
• Employee travel program with room and food and beverage discounts worldwide
• Wellness platform, learning programs and career development opportunities