Beauty Manager
Shoppers Drug Mart
Description du poste
About the role
Join a locally owned and operated store to lead the Beauty department, delivering health, beauty and convenience services while keeping the customer at the centre of everything you do.
Key responsibilities
- Utilise corporate sales tracking tools and dashboards to set and achieve sales targets.
- Coach and mentor staff on selling techniques to maximise productivity and meet sales goals.
- Provide superior customer service, monitor CSI survey results and model eClienteling behaviours.
- Book appointments, manage event schedules and promote products through marketing and the PC Optimum program.
- Mentor, train and motivate the team, conduct performance appraisals and foster a fun selling environment.
- Maintain cosmetic operating standards, schedule shifts for peak hours and ensure operational efficiency.
Required profile
- Strong planning, judgment and decision‑making abilities.
- Independent thinker who can address customer needs and act on management goals.
- Experience developing personal development plans and collaborating with store leadership.
- Proven sales record in a cosmetics or beauty environment.
- Excellent verbal and written communication skills.
- Customer‑service orientation and prior experience leading a team.
Required skills
- eClienteling
- Corporate sales tracking tools
What we offer
- Purchase discount program and competitive pay.
- Flexible and varied schedules.
- Online learning through the Academy.
- Opportunity to work for a local owner while benefiting from a national brand.
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Shoppers Drug Mart
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