Assistant Team Leader – Retail Operations

About the role

The Assistant Team Leader supports the management team in daily retail store operations, ensuring a smooth, customer‑focused environment. This role combines hands‑on tasks such as stocking and shipment handling with leadership duties like staff coordination and cash management.

Key responsibilities

• Assist managers in overseeing store operations and staff scheduling.
• Receive, box, and unbox daily shipments and stock products on shelves.
• Maintain store safety, cleanliness, and visual standards.
• Provide excellent customer service and resolve issues promptly.
• Handle cash management, opening and closing procedures, and break tracking.
• Participate in hiring, performance reviews, and other manager‑on‑duty tasks.

Required profile

• Approximately 1 year of retail experience.
• At least 1 year in a supervisory or team‑lead role.
• Flexible availability for day, evening, and weekend shifts.
• Strong communication, leadership, and organizational abilities.
• Ability to multitask in a fast‑paced, high‑volume environment.

Required skills

What we offer

• Stimulating and diverse work environment.
• Competitive compensation and benefits, including a company‑matched pension plan.
• Tailor‑made training and integration program.
• Opportunities to develop retail and management skills and advance within the company.