Administrative Secretary II – Mental Health

About the role

The Administrative Secretary II provides essential clerical and administrative support to a multidisciplinary mental health team. Working within Prairie Mountain Health, you will ensure smooth client interactions, accurate scheduling, and efficient office operations while upholding the organization’s values of respect, confidentiality, and cultural sensitivity.

Key responsibilities

• Manage reception duties, answer calls, greet clients, families, and health professionals.
• Schedule, cancel, and send reminders for client appointments using electronic health systems (e.g., QHR, Procura).
• Maintain electronic and paper filing systems in accordance with program requirements.
• Prepare, distribute, and file incoming and outgoing mail for staff and managers.
• Generate reports, compile data, and support meeting logistics, including room bookings and equipment setup.
• Take, process, and distribute meeting minutes as needed.
• Provide Telehealth service support and order program-specific forms and supplies.

Required profile

• Grade 12 education (MB Standards) or equivalent.
• Certificate in Business Office Administration or comparable qualification.
• Completion of a Medical Terminology course.
• One year of clerical or administrative experience, preferably in a health‑care setting.
• Demonstrated ability to work independently, solve problems, and adapt to changing procedures.
• Strong organizational, communication, and confidentiality skills.

Required skills

• Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint.
• Experience with electronic staff scheduling and electronic health record systems (QHR, Procura).
• Competence in using internet applications and general IT tools.