Administrative Secretary – Child & Adolescent Mental Health

About the role

The Child and Adolescent Mental Health Program at the Health Sciences Centre is seeking a dedicated Administrative Secretary to provide comprehensive secretarial support. This full‑time, onsite position plays a vital role in ensuring smooth daily operations and effective communication with patients, families, and service providers.

Key responsibilities

• Transcribe, type, and input correspondence, reports, patient histories, and statistical data.
• Manage telephone reception, schedule patient appointments, and provide information to families and external partners.
• Enter and maintain data in the EPR/IHIS system.
• Provide backup secretarial services to other team members within the program.

Required profile

• Minimum two years of related experience, preferably in a mental‑health care setting.
• Completion of a recognized secretarial training program and at least a Grade 12 education (Manitoba standards).
• Strong interpersonal skills with the ability to handle difficult situations tactfully.
• Excellent oral and written English communication.

Required skills

• Proficiency in Microsoft Office applications.
• Typing speed of at least 50 wpm and knowledge of medical terminology (minimum 75% pass).
• Familiarity with Environment for Scheduling Personnel (ESP) or similar staff‑scheduling systems.