Administrative Associate / Receptionist (Clinic)

About the role

Join a dynamic clinic team dedicated to delivering exceptional client experiences. As an Administrative Associate/Receptionist you will be the first point of contact for patients, handling front‑desk duties while supporting daily operations.

Key responsibilities

• Greet clients professionally and manage the reception area.
• Answer internal phone calls and respond to patient emails.
• Process client billing, balance the cash register, and assist with month‑end reconciliation.
• Schedule, confirm, reschedule and cancel appointments.
• Collaborate with the Coordinator to ensure smooth clinic operations.
• Maintain cleanliness, inventory, and appearance of the service area.
• Provide administrative support and coverage as needed.

Required profile

• High school diploma.
• Minimum 1 year of customer‑service experience.
• Bilingual in French and English (spoken and written).
• Strong attention to detail, organization, and confidentiality.
• Reliable, punctual and able to manage multiple tasks under pressure.

Required skills

• Outlook
• Excel
• Word

What we offer

• Employer‑matched pension plan from day one.
• Group benefits and wellness spending account.
• 3 weeks vacation plus 3 wellness days.
• TELUS share purchase plan and mobile plan discounts.