Account Manager

About the role

Veriforce is a leader in contractor compliance and supply chain risk management. As an Account Manager you will own a portfolio of existing customers across key industries and be accountable for their retention, growth, and long‑term success.

Key responsibilities

• Own a portfolio of existing customers across key industries and be accountable for retention, growth, and long‑term success.
• Drive renewal motions, identify churn risk early, and expand accounts through new sites, business units, and use cases.
• Develop multi‑threaded relationships with users to executives and conduct structured business reviews.
• Monitor product adoption, connect customer objectives to measurable outcomes, and ensure value articulation.
• Maintain accurate CRM records, deliver reliable forecasts, and collaborate cross‑functionally with Customer Success, Product, and Support.

Required profile

• 3+ years of B2B account management, customer success, or full‑cycle sales experience, preferably SaaS.
• Proven track record of meeting retention and expansion targets in a quota‑carrying role.
• Experience with industrial sectors such as Oil & Gas, Mining, Utilities, or Manufacturing is an asset.
• Bilingual in French and English is a plus.

Required skills

• Strong commercial instincts and ability to build ROI‑driven expansion cases.
• Disciplined CRM and forecasting habits.
• Executive presence for business reviews with senior stakeholders.

What we offer

• Integrated mental health and wellbeing support.
• Vacation starting at 3 weeks plus wellness days and annual giving day.
• Comprehensive medical and dental coverage.
• End‑of‑year company‑wide shutdown.
• LinkedIn Learning license for upskilling.