Office Assistant – Front Desk & Administrative Support

About the role

We are a growing insurance brokerage seeking a motivated Office Assistant to provide front‑desk support and ensure smooth daily operations. This full‑time, on‑site position offers the chance to work closely with our team and serve our clients in Richmond Hill.

Key responsibilities

• Greet clients and manage front‑desk duties.
• Handle incoming calls, emails, and general correspondence.
• Maintain and update client files and policy documentation.
• Assist management with administrative tasks and data entry.
• Direct client inquiries to the appropriate team members.

Required profile

• Strong organizational and communication abilities.
• Professional handling of confidential information.
• Experience in an office or administrative role; insurance experience is a plus.
• Familiarity with broker management systems is an asset.
• Proficiency in Mandarin or Cantonese is preferred.

Required skills

• Microsoft Office (Word, Excel, Outlook).

What we offer

• Competitive salary.
• Group benefits package.
• Opportunities for growth within the insurance industry.