Receptionist – Front Desk (Full‑Time/Part‑Time/Seasonal)

About the role

Lu Dream Spa is seeking friendly and organized individuals to join our front‑desk team at our Markham/Richmond Hill location. As a Receptionist you will be the first point of contact for clients, ensuring a welcoming atmosphere while handling day‑to‑day administrative tasks.

Key responsibilities

• Greet clients and visitors with a professional and courteous demeanor.
• Answer incoming phone calls, respond to client inquiries, and direct calls appropriately.
• Schedule and confirm appointments using the spa’s booking system.
• Perform basic clerical duties such as data entry, filing, and maintaining client records.
• Maintain a clean and organized reception area.
• Assist with occasional customer‑service issues to ensure a positive client experience.

Required profile

• Ability to speak basic Mandarin Chinese (reading and writing not required).
• Strong phone etiquette and experience with reception‑related tasks.
• Excellent communication and customer‑service skills.
• Highly organized with the ability to multitask in a fast‑paced environment.
• Prior experience in a receptionist or customer‑facing role is a plus.

Required skills

• Basic Mandarin speaking proficiency.
• Proficiency in phone handling and reception duties.
• Clerical skills including data entry and file organization.

What we offer

• Competitive compensation.
• Employee discounts on spa services.
• Supportive team environment with opportunities for growth.