Logistics Coordinator (Automotive)

About the role

This position sits at the heart of a fast‑paced automotive logistics environment in Canada. You will act as the operational and customer‑support bridge between transporters, shippers, and internal sales teams, ensuring vehicle movements are accurately managed and continuously progressing.

Key responsibilities

• Provide direct support to transporters, shippers, and sales teams via phone, email, text, and video.
• Onboard, train, and maintain relationships with transporters to drive platform adoption.
• Enter, update, and track orders, ensuring pricing integrity and timely shipment movement.
• Coordinate logistics exceptions, resolve operational issues, and identify inefficiencies.
• Maintain internal systems and external platforms with shipment details, quotes, invoices, and operational changes.
• Assist with quoting, impound payout tracking, and invoicing activities.
• Support sales teams with administrative tasks, client updates, and follow‑ups.
• Ensure accurate documentation and continuous communication across all stakeholders.

Required profile

• Strong organizational and multitasking abilities in a fast‑paced logistics environment.
• High school diploma or equivalent.
• Experience in call‑center, customer service, logistics, or transportation is an asset.
• Comfortable working in a performance‑driven, metrics‑based setting.
• Positive, service‑oriented attitude with excellent communication skills.

Required skills

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• General internet tools