Customer Service Representative – Luxury Retail
Torstaff · Toronto
Description du poste
About the role
Join a luxury goods retailer in Toronto’s Yorkville district as a Customer Service Representative. You will be the first point of contact for high‑end clients, delivering memorable experiences that reflect the brand’s premium standards.
Key responsibilities
- Perform full administration duties and follow‑up related to customer service.
- Develop and retain relationships with customers, ensuring unique and memorable experiences.
- Greet, serve, and follow up with clients in a professional manner.
- Create and update client files with accurate information.
- Assist with special projects such as sales set‑up, merchandising, and stockroom tasks when needed.
- Maintain high standards of overall customer service.
Required profile
- Well‑presented candidate with excellent communication skills.
- Ability to provide personalized service to luxury clientele.
Required skills
What we offer
- Opportunity to work in a prestigious retail environment.
- Engaging team focused on delivering exceptional client experiences.
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Torstaff
Toronto