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Customer Experience Associate – Oshawa (30 hrs/week)

Banque Scotia · Oshawa

Nuevo
🇬🇧 English

Descripcion del puesto

About the role

As a Customer Experience Associate at Scotiabank, you will be the welcoming face of the Oshawa branch, helping clients achieve their financial goals through personalized service and proactive support.

Key responsibilities

  • Build strong, lasting relationships with customers and deliver high‑quality service throughout their banking journey.
  • Process daily transactions accurately and efficiently.
  • Identify simple sales opportunities and contribute to branch targets.
  • Promote digital and self‑service banking options, guiding clients to use mobile applications and online tools.
  • Listen actively to understand customer needs and provide clear, simple explanations of complex concepts.

Required profile

  • Demonstrated customer‑service experience through work or community involvement.
  • Friendly, professional demeanor with a willingness to assist customers.
  • Flexibility to work a varied schedule, including part‑time hours.
  • Comfort with basic sales situations and a target‑oriented mindset.

Required skills

  • Strong technical aptitude for using digital banking platforms.

What we offer

  • Opportunity to join a forward‑thinking, collaborative team.
  • Clear career path with internal training and professional development.
  • Competitive compensation and benefits package.
  • Supportive leadership focused on performance recognition and growth.

Questions fréquentes

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Publicado hace 44 minutos

Expira en 1 mes

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Banque Scotia

Oshawa