Training Manager
Freshslice Pizza · Vancouver
Description du poste
About the role
Freshslice, Canada’s leading pizza‑by‑the‑slice franchise, is seeking a Training Manager to design and deliver training for new franchise partners. You will play a key role in supporting rapid expansion by ensuring franchisees are equipped with the knowledge and skills to run successful locations.
Key responsibilities
- Develop, update and deliver comprehensive training programs covering operations, customer service, product preparation, health & safety and business management.
- Create and maintain training manuals, presentations and other learning materials.
- Facilitate hands‑on workshops, simulations and classroom sessions for new franchisees.
- Assess training effectiveness through feedback and performance metrics, and adjust programs as needed.
- Provide ongoing mentorship and support during the initial onboarding period.
Required profile
- Proven experience as a corporate trainer, preferably in the food‑and‑beverage or retail sector.
- Excellent communication skills with high enthusiasm and energy.
- Ability to engage, motivate and create a positive learning environment.
- No specific educational credential required.
Required skills
- Instructional design and curriculum development.
- Facilitation of classroom and hands‑on training.
- Evaluation of training outcomes.
What we offer
- Opportunity to shape the training function of a fast‑growing franchise.
- Dynamic work environment with a supportive team.
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Freshslice Pizza
Vancouver
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