Service Appointment Coordinator
Zanchin Automotive Group · Mississauga
Description du poste
About the role
Join Mississauga Volkswagen as a Service Appointment Coordinator, where you will be the first point of contact for customers needing vehicle service and maintenance. You will help ensure a smooth, timely scheduling experience while representing the dealership’s commitment to quality service.
Key responsibilities
- Schedule vehicle service and maintenance appointments through inbound and outbound campaigns.
- Explain recommended and required maintenance to customers.
- Contact customers to confirm upcoming appointments or to reschedule missed ones.
- Act as the initial contact for customer concerns or complaints related to service appointments.
Required profile
- 1 to 2 years of proven experience in customer service or business development.
- Secondary school diploma or equivalent experience.
- Professional verbal and written communication skills.
- Self‑motivated, detail‑oriented, and able to work independently in a fast‑paced environment.
- Ability to adapt to changing priorities and meet deadlines.
Required skills
What we offer
- Competitive and generous compensation package.
- Enhanced group benefits including medical, dental, vision, and life insurance.
- Company‑provided tools and equipment.
- Ongoing development and training from experienced leaders.
- Opportunities for career advancement within the Zanchin Automotive Group.
- Employee‑preferred pricing for vehicles, travel, gym memberships, and more.
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Zanchin Automotive Group
Mississauga
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