Retail Assistant Manager

About the role

We are looking for a proactive Retail Assistant Manager to support daily store operations in North Vancouver. You will work closely with the store manager to ensure smooth customer service, merchandising, and staff performance.

Key responsibilities

• Direct, control, evaluate, plan and organize daily retail operations.
• Manage staff scheduling, assign duties and conduct performance reviews.
• Analyze market research and trends to determine consumer demand and adjust merchandise mix.
• Select, procure and price merchandise, implement credit policies and promotional strategies.
• Develop and monitor budgets, track revenues and expenses.
• Resolve customer requests, complaints and supply shortages promptly.
• Coordinate inventory management and stock replenishment.
• Implement marketing initiatives to drive sales.
• Determine staffing requirements based on forecasted traffic.

Required profile

• 3 to 5 years of experience in retail management or a similar role.
• No formal degree required; relevant on‑the‑job experience is valued.
• Demonstrated ability to handle customer complaints and supply issues.
• Strong organizational and planning skills.