Operations Manager – Security Services
Hydra Security Services · Brampton
وصف الوظيفة
About the role
This full‑time, on‑site position is based in Brampton, ON and focuses on leading daily security operations. The Operations Manager will guide a team of security personnel, ensure high‑quality service delivery, and act as the primary liaison with clients.
Key responsibilities
- Coordinate staff schedules and allocate resources to meet client needs.
- Develop, document, and continuously improve operational processes.
- Maintain compliance with company policies and relevant regulatory standards.
- Address client inquiries, resolve issues, and uphold satisfaction levels.
- Identify operational inefficiencies and implement strategies to boost performance.
Required profile
- Strong leadership and team‑management abilities.
- Excellent organizational and time‑management skills.
- Effective communication and interpersonal capabilities.
- Proactive problem‑solving and decision‑making aptitude.
- Knowledge of security‑related compliance regulations and industry best practices.
- Experience in operational planning, strategy development, and process improvement.
- Post‑secondary education in business administration, security management, or a related field.
Required skills
- Proficiency with management tools and software systems.
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Hydra Security Services
Brampton
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