Key Account Manager

About the role

Join a family‑focused, 30‑year‑old Quebec company that produces prepared meals and ready‑to‑eat foods. Reporting directly to the President, you will act as a trusted business partner for strategic, English‑speaking customers, driving sales growth and long‑term relationships.

Key responsibilities

• Manage and grow a portfolio of key accounts, primarily English‑speaking customers.
• Deliver high‑level customer service and maintain lasting business relationships.
• Identify growth opportunities by presenting new products and developing new business.
• Plan and participate in strategic meetings and commercial negotiations.
• Coordinate customer requirements with internal departments.
• Conduct regular follow‑ups on performance, forecasts, and evolving needs.
• Negotiate, manage, and optimise promotional programs within budget and calendar constraints.
• Proactively resolve customer issues and ensure timely follow‑up.
• Prepare sales reports and analyses.

Required profile

• Degree in Business Administration, Sales, or a related field.
• 3‑5 years of experience in key account management within the food industry or CPG sector.
• Experience managing retail chains or major accounts is a strong asset.
• Bilingual in French and English.
• Excellent interpersonal, communication, and presentation abilities.
• Strong organisational skills with the ability to manage multiple priorities.
• Customer‑ and results‑oriented mindset with analytical problem‑solving skills.
• Availability for occasional travel.

Required skills

• SAP (strong asset)
• Microsoft Office Suite

What we offer

• Stimulating and collaborative work environment.
• Diverse and strategic projects.
• Flexible group insurance plans.
• Vacation and compensation to be discussed.
• Flexible schedule and hybrid work model.