HR Documentation Specialist

About the role

Peninsula is seeking a motivated HR Documentation Specialist to join its Employment Consultancy Services Department. In this fast‑paced, client‑facing position you will create, review, and advise on employment documentation, ensuring compliance with HR and employment law standards.

Key responsibilities

• Conduct client meetings via digital platforms and onsite to produce employment documents in line with Peninsula policies.
• Stay current on HR and employment law best practices and incorporate updates into client advice.
• Deliver timely, high‑quality service while meeting response‑time KPIs and SLAs.
• Build strong client relationships, positioning Peninsula as an extension of their business.
• Provide risk‑based commercial advice on document contents and recommend additional Peninsula products.
• Record all work in the designated systems and complete required e‑learning.
• Gather client feedback and contribute to improving Peninsula’s online reputation.

Required profile

• Team player with a collaborative mindset.
• Mandatory CHRP certification.
• Demonstrated knowledge of employment law and HR practices.

Required skills

What we offer

• Opportunity to work with a global leader in HR and health‑and‑safety consultancy.
• Professional development through internal training and legal updates.
• Supportive, Great Place To Work® certified culture.