Constituency Assistant

About the role

The Constituency Assistant supports the daily operations of a Member of Parliament's constituency office. You will be the first point of contact for constituents, handling communications, organizing correspondence, and providing administrative and case‑work support.

Key responsibilities

• Manage and triage incoming calls, emails, and letters from constituents.
• Greet visitors, answer inquiries, and direct them to appropriate resources.
• Assist with data entry, filing, and preparation of formal correspondence.
• Maintain accurate records and update constituent databases.
• Support the Member of Parliament with scheduling, document preparation, and occasional social‑media updates.

Required profile

• Post‑secondary education or equivalent combination of education, training and experience.
• Customer‑service experience in an office setting, preferably with reception or administrative duties.
• High level of confidentiality, professionalism, discretion, tact and diplomacy.
• Strong organizational, time‑management and multitasking abilities.
• Excellent written and oral communication skills with great attention to detail.
• Flexibility to work occasional evenings or weekends as needed.

Required skills

• Proficiency with the Microsoft Office suite (Word, Excel, Outlook, PowerPoint).

What we offer

• Salary negotiable and commensurate with experience and qualifications.
• Opportunity to contribute directly to community service and parliamentary work.