Breakfast Host – Front‑of‑House Host (Vancouver)
Fairmont Hotels & Resorts · Vancouver
Job description
About the role
As a Breakfast Host you will be the first point of contact for guests each morning, creating a warm and welcoming experience from arrival to departure. You will manage reservations, seating and guest flow while upholding Forbes Five‑Star service standards in a vibrant, award‑winning dining venue.
Key responsibilities
- Greet guests warmly upon arrival and provide a genuine, personalized welcome.
- Manage reservations, waitlists and seating to ensure smooth, efficient service.
- Escort guests to their tables, present menus and maintain awareness of restaurant capacity.
- Handle guest inquiries, special requests and concerns with professionalism.
- Keep the host stand and entrance area clean, organized and inviting.
- Collaborate with servers, kitchen and leadership teams to enhance the guest experience.
- Recognize VIP and repeat guests, ensuring preferences are acknowledged.
Required profile
- Previous experience in a host or guest‑facing role, preferably in a high‑end restaurant or hotel.
- Exceptional communication and interpersonal skills.
- Strong organizational and multitasking abilities in a fast‑paced environment.
- Ability to remain calm, professional and solution‑oriented under pressure.
- High attention to detail and a passion for guest service.
- Flexibility to work evenings, weekends and holidays.
- Serving It Right certification.
Required skills
- Experience with reservation systems such as OpenTable.
What we offer
- Competitive hourly rate of $29.95.
- Complimentary work meals through the Colleague Dining Program.
- Access to Pacific Northwest Food & Beverage Discount Program.
- Opportunities for sustainability, charity and community engagement initiatives.
- World‑class training, leadership programs and career development across a global hospitality network.
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Published 3 days ago
Expires 1 month from now
16 views · 0 applications
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Fairmont Hotels & Resorts
Vancouver