Warehouse Operations Associate

About the role

The Warehouse Operations Associate keeps the Richmond warehouse organised and running smoothly. You will manage inventory, receive and process shipments, and support the flow of product between the warehouse, retail store, and e‑commerce operations. The role focuses on accuracy, efficiency, and continuous improvement of warehouse processes.

Key responsibilities

• Count and reconcile inventory, conduct regular cycle counts and full inventory counts, and resolve discrepancies.
• Receive, inspect, and process incoming shipments, verify deliveries against purchase orders, and unpack and put away stock.
• Support order picking, packing, and fulfilment for online and retail orders.
• Coordinate stock transfers between the warehouse and the retail location.
• Maintain a clean, safe, and well‑organised warehouse environment.
• Identify and suggest improvements to warehouse layout, workflow, and processes.

Required profile

• Experience in a warehouse, receiving, inventory, or logistics role.
• High attention to detail with a focus on inventory accuracy.
• Organised, reliable, and able to manage tasks independently.
• Comfortable with physical work, including lifting and standing for long periods.
• Comfortable using inventory management systems such as Shopify.
• Interest in cycling, running, or technical gear is a plus.

Required skills

• Shopify

What we offer

• Health benefits package
• Employee discounts