Trade Support Executive - Toronto Town Office

About the role

Emirates is looking for a Trade Support Executive to join its Toronto Town Office. The role supports the planning and execution of trade marketing, communications and promotional initiatives, strengthening brand visibility, enhancing partner engagement and supporting commercial objectives in a competitive market.

Key responsibilities

• Support the planning and execution of the annual marketing plan in line with commercial priorities and approved budgets.
• Develop and deliver integrated marketing and partner engagement initiatives, including campaigns, route launches, trade activations, sponsorships, exhibitions and industry events.
• Manage trade communications through Emirates' digital marketing platforms, including newsletters, promotional campaigns, database management and campaign performance reporting.
• Manage and enhance the Emirates Partner Portal as the main digital hub for trade partners.
• Develop and deliver virtual training and engagement programmes such as webinars and digital learning solutions for the travel trade community.
• Source, analyse and share market insights, customer trends, competitive intelligence and industry developments.
• Monitor campaign performance, prepare reports, post-campaign evaluations and ROI analyses, and recommend actions to stakeholders.
• Maintain accurate tracking of sales activities, campaigns and partner engagement in Salesforce.
• Manage marketing collateral, promotional materials and sales support tools in line with brand standards.
• Support PR activities and trade engagement initiatives, and collaborate with Sales, Corporate Communications and other Head Office departments.

Required profile

• Degree with a minimum of 3 years of relevant industry experience in a marketing role.
• Initiative, creativity, problem-solving and collaboration.
• Attention to detail, strong written and communication skills, including writing, proofreading and editing.
• Ability to work autonomously and within a team, and to organise conflicting tasks to meet deadlines.

Required skills

• Excellent PC skills, including MS Word and MS Excel.
• Salesforce data management.

What we offer

• An attractive salary.
• Travel benefits exclusive to the industry, including discounts on flights and hotel stays worldwide.