Strategic Account Manager

About the role

Mentimeter is building its first Strategic Accounts team in North America. As a Strategic Account Manager you will own a portfolio of high‑value enterprise customers, driving revenue retention, expansion and long‑term partnership value.

Key responsibilities

• Manage a focused portfolio of 5‑10 strategic enterprise accounts with full commercial responsibility.
• Develop and execute comprehensive account plans, mapping economic buyers, decision makers and champions.
• Lead renewal strategy well ahead of contract dates, mitigating risk and ensuring forecast accuracy.
• Identify, qualify and drive expansion opportunities across regions, business units and use cases.
• Conduct complex commercial negotiations, including pricing and multi‑year agreements.
• Build and maintain multi‑threaded relationships with senior stakeholders, including C‑level executives and budget owners.
• Conduct structured business reviews to align on value, strategic priorities and outcomes.

Required profile

• Senior‑level experience managing strategic enterprise accounts.
• Proven track record of revenue retention and growth in B2B environments.
• Strong ability to align internal resources with customer objectives.
• Excellent executive communication and negotiation skills.

Required skills

What we offer

• Opportunity to shape a new strategic team in a fast‑growing SaaS company.
• Collaborative culture focused on curiosity and teamwork.
• Impactful work influencing millions of users worldwide.