Store Associate – Retail Sales & Customer Service
Lush Vape · Toronto
Job description
About the role
Lush Vape is seeking a motivated Store Associate to join our Toronto retail team. You will help customers navigate our specialty vape products, provide accurate information, and ensure a welcoming shopping experience.
Key responsibilities
- Deliver professional, knowledgeable customer service and product education.
- Assist shoppers with product selection, explaining features and benefits.
- Drive sales through effective recommendations and upselling.
- Operate the POS system, process transactions accurately, and handle cash.
- Maintain organized, visually appealing merchandise displays.
- Support inventory tasks, including restocking and stock organization.
- Answer in‑person and phone inquiries promptly.
- Keep the retail space clean and orderly.
- Assist with daily store operations as needed.
Required profile
- 3+ years of retail sales or customer service experience preferred.
- Familiarity with vape products or related technical items is an asset.
- Strong communication, organizational, and attention‑to‑detail abilities.
- Basic math skills and experience handling customer transactions.
- Ability to work independently and as part of a team in a fast‑paced environment.
Required skills
- Social Media Coordination – managing business accounts, creating and scheduling content, engaging with customers.
- E‑commerce Operations – processing online orders, maintaining product listings, packaging, and preparing shipments.
- SEO Proficiency – keyword research, website and content optimization.
What we offer
- Competitive hourly wage of $18 CAD.
- Flexible part‑time and full‑time scheduling.
- Opportunities for growth within a niche retail environment.
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Published 1 month ago
Expires 4 weeks from now
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Lush Vape
Toronto