Shop Manager - Rental Equipment Repair

About the role

A U-Haul rental shop in Calgary (824 41 Ave NE) is looking for a Shop Manager to run a repair shop of about six to 15 people that performs preventive maintenance and repairs on U-Haul trucks and trailers. The position reports to the Marketing Company President and is not eligible for employer sponsorship.

Key responsibilities

• Direct shop personnel in preventive maintenance on the rotation truck fleet and standard PM on rotation and one-way fleets, and in repairing trailers, support rental items and general rental items.
• Manage parts inventory, setting minimums and maximums, and stay on budget within each Key Result Area.
• Perform truck and trailer repairs (engine, transmission, drive train, van body) and manage sublet vendors for specialized work such as collision damage.
• Ensure every piece of rental equipment passes a Safety Certification Inspection before release.
• Handle all personnel administration: hiring, promotion, performance evaluation, training and discipline up to termination.
• Maintain training through the JET program and other U-Haul programs, including Ford and GMC classes.

Required profile

• Legally authorized to work in Canada; no employer sponsorship available.
• Age 18 or older.
• Ability to safely operate a motor vehicle.
• Goal-oriented, familiar with warranty procedures, U-Haul product standards and financial guidelines on profit and loss and profit sharing.

Required skills

• Understanding of productionizing and ability to implement it.
• Ability to develop labor specialization and use a qualification matrix with shop staff.
• Follow repair campaigns and special programs exactly, keeping quotas and goals, and staying within published repair limits or obtaining authorization from the U-Haul Technical Center.
• Repair work done economically and effectively within monthly repair budgets, with prompt remittance of company funds.

What we offer

• Paid holidays, vacation and sick days, if eligible.
• Career stability, opportunities for advancement and on-the-job training.
• Gym reimbursement program, if eligible.
• Complete benefit plan, RRSP payroll deduction plan and deferred profit-sharing plan, if eligible.
• You Matter Program (EAP), Mindset App Program and wellness programs.
• Discounts on Apple products, Dell computers, hotels and more.