Shop Manager I - Rental Equipment Repair

About the role

U-Haul is looking for a Shop Manager I in Calgary to run a rental equipment repair shop of about six to 15 repair technicians who carry out preventive maintenance and repairs on U-Haul trucks and trailers. The position reports to the Marketing Company President and focuses on keeping the shop profitable and compliant with operating standards.

Key responsibilities

• Direct shop personnel in preventive maintenance on the rotation truck fleet and standard PM on rotation and one-way fleets
• Direct repairs of trailers, support rental items and general rental items, including engine, transmission, drive train and van body work, and manage sublet vendors for specialized work such as collision damage
• Manage parts inventory, setting minimums and maximums for accurate control
• Ensure rental equipment passes a Safety Certification Inspection before release to customers
• Handle personnel administration: hiring, promotion, performance evaluation, training and discipline up to termination
• Maintain training through the JET program and other U-Haul programs, and follow repair campaigns, quotas and budgets
• Follow U-Haul product standards, warranty procedures and financial guidelines, and consult the MCP and U-Haul Technical Center on policy interpretation and shop upgrades

Required profile

• Able to safely operate a motor vehicle
• Understands and can implement productionizing, develops labor specialization and uses a qualification matrix with shop staff
• Familiar with warranty procedures, U-Haul product standards and financial guidelines on profit and loss and profit sharing
• Goal oriented, with a minimum age of 18

What we offer

• Paid holidays, vacation and sick days, if eligible
• Career stability and opportunities for advancement
• Gym reimbursement program, if eligible
• On-the-job training and a complete benefit plan, if eligible
• RRSP payroll deduction plan and deferred profit-sharing plan, if eligible
• You Matter Program (EAP), Mindset App Program and wellness programs
• Discounts on Apple products, Dell computers, hotels and more