Shell DFOA Administrator – Maternity Leave Coverage

About the role

Boss Lubricants is seeking a Shell DFOA Administrator to provide maternity‑leave coverage. The role supports the Shell Delivering for our Accounts (DFOA) program by managing orders, invoicing, and customer communication.

Key responsibilities

• Monitor Shell Portal throughout the day and transfer orders to Chempax.
• Create new ship‑to addresses in Shell Canada and scan orders and bills of lading for branches.
• Invoice orders in both Shell Portal and Chempax once products are delivered.
• Maintain a detailed spreadsheet tracking order information, reimbursement numbers, and invoice details.
• Coordinate with local Vendor Management Inventory (VMI) customers to arrange deliveries and create orders in Shell Portal.
• Track deliveries, ensure customer requirements are met, and handle Shell inquiries.

Required profile

• High school completion minimum.
• Basic knowledge of the oil/lubricant industry and Calgary geography.
• Strong customer‑service orientation and professional demeanor.
• Ability to multitask, prioritize, and work independently in a fast‑paced environment.

Required skills

• Proficiency with Microsoft Office applications.
• Experience using database applications, specifically Chempax and Shell Portal.
• Strong computer literacy and ability to learn new software quickly.