Senior Administrator Assistant

About the role

Ryan is hiring a Senior Administrator Assistant in Edmonton to support a team of Service Delivery professionals. The role focuses on providing outstanding administrative support while representing the firm professionally, maintaining a positive attitude and working as a team player.

Key responsibilities

• Help establish consistent processes that support team productivity and contribute to a collaborative team environment.
• Track client requests, recommendations, approvals, deadlines and follow-up, and maintain calendars so client deadlines are met.
• Create client and project files using Microsoft Excel and Access.
• Maintain communications by email, writing, phone and fax while the team travels, and track and report time and expenses, assisting with billing, invoicing and workflow coordination.
• Make travel arrangements, answer calls, take accurate messages and escalate appropriately.
• Handle confidential information, use strong proofreading skills, prioritize multiple tasks and complete other duties as assigned.

Required profile

• High-school diploma or GED, with at least three years of related administrative support experience.
• Experience in client service, professional services, commercial real estate, legal services, accounting, consulting or a similar deadline-driven environment is a plus.
• Valid driver's license required; no supervisory responsibilities.

Required skills

• Intermediate knowledge of Microsoft Word, Excel, Access, PowerPoint, Outlook and internet research.
• Strong grammar, spelling and proofreading skills.

What we offer

• Hybrid and remote work options.
• Award-winning culture and generous personal time off.
• Up to 20 weeks of parental leave top-up (adoption included).
• Monthly gym membership or equipment reimbursement.
• Health and dental benefit eligibility effective day one.
• RRSP with employer match and tuition reimbursement after one year of service.