Sales Advisor - Part-Time

About the role

H&M is looking for a part-time Sales Advisor in Hamilton. You will welcome and guide customers through the store, sell products using your fashion and product knowledge, and help keep the sales floor and back of house clean and tidy. The role is hourly, non-exempt, and pays $17.95 per hour.

Key responsibilities

• Deliver excellent customer service, guide customers through the store and the OMNI experience where available, and promote the Customer Loyalty App (Hello Member) and in-store sustainability initiatives
• Promote products and support sales targets with the store management team
• Keep up to date with fashion trends, styles and brands, and share relevant product information with customers
• Share your service and store operations knowledge with colleagues, give and receive feedback, and take part in onboarding and training
• Complete the full garment cycle from unpacking and refill to steaming, operate fitting rooms and checkouts, and maintain attractive merchandise displays
• Maintain good stock levels, follow in-store OMNI services such as Click & Collect and Smart Store, and support opening and closing of the store
• Follow all H&S guidelines and legal requirements

Required profile

• Passion for fashion and motivation to give customers a great experience
• Communicative, creative, curious, flexible, decisive and action-oriented
• Enjoys a collaborative and dynamic environment
• Sales experience in a dynamic, collaborative setting
• Experience in customer service in fashion, retail or another service industry

What we offer

• Staff discount on H&M, COS, Weekday, Monki, H&M HOME, Other Stories and ARKET, plus the H&M Incentive Program
• Health insurance, wellness and family support programs, company-matched retirement plan, paid leave and a community day
• Colleague Resource Groups and a global talent community