Reservations Manager
Bar Oso · Whistler
Job description
About the role
We are looking for a dynamic Reservations Manager to lead our front‑desk operations at Bar Oso in Whistler. You will ensure smooth booking processes, uphold service standards and support a high‑energy hospitality environment.
Key responsibilities
- Develop and implement daily operational policies and procedures for the reservations desk.
- Supervise and schedule front‑desk staff, conduct performance reviews and deliver training sessions.
- Handle front‑desk duties, including managing bookings, check‑ins and guest inquiries.
- Address customer complaints or concerns promptly and enforce established policies.
Required profile
- Strong client focus with excellent oral and written communication skills.
- Efficient interpersonal abilities, flexibility, initiative and a proven team‑player attitude.
What we offer
- Flexible evening and weekend hours to suit a fast‑paced environment.
- Health benefits including a dental plan and health care plan.
- Recognition as a government‑approved employer and additional employee benefits.
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Bar Oso
Whistler
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