Remote Senior Amazon Operations Manager (Seller Central Canada, FBA, Systems & AI)

About the role

A growing health and supplement brand sold mainly on Amazon in Canada is hiring a full-time, long-term remote Senior Amazon Operations Manager. The role is not project-based or freelance, and you will work directly with the founder. Hours are about 40 per week, with 3-4 hours of overlap with Eastern Time (Canada) every weekday.

Key responsibilities

• Own Seller Central Canada: account health, performance notifications, policy issues, appeals and Seller Support cases
• Own inventory and FBA: build and run the reorder forecast, plan shipments by capacity and lead time, fix inbound problems and recover reimbursements
• Keep listings healthy and compliant, fix suppressed or hijacked listings, run flat file updates and coordinate image and A+ changes
• Run PPC day to day: Sponsored Products and Brands, negatives, bids and budgets within targets
• Manage suppliers, 3PL and freight: POs, prep, labels and shipping dates
• Build systems: SOPs, trackers and AI-assisted workflows for reports, listing checks, case writing and research
• Report weekly on sales, ad spend, ACoS/TACoS, stock cover, account health and issues, and give a monthly review
• Guide a junior Amazon associate

Required profile

• 4+ years hands-on in Amazon Seller Central, ideally across more than one brand or account (Canada or US a plus)
• Experience owning inventory planning and FBA shipments, including forecasts and capacity limits
• End-to-end account health handling: appeals, plans of action and reinstatements
• Strong written and spoken English; reliable computer, internet and power backup
• Nice to have: Amazon Canada experience, Helium 10, Jungle Scout or Data Dive, Zapier, Make or Apps Script, 3PL experience, Shopify or Walmart, and having led or trained others

Required skills

• Solid Amazon PPC: ACoS vs TACoS, match types, negatives and campaign structure
• Google Sheets or Excel for building forecasts and reports
• Heavy, daily use of AI tools such as ChatGPT, Claude or Gemini, with examples of how they are used

What we offer

• Pay of US$800-1,400 per month depending on experience and skill, with a 2-4 week paid trial at US$200 per week
• Long-term role on a growing brand, room to grow into Head of Amazon or E-commerce and to lead a small team
• Regular raise reviews tied to impact

To apply, send your CV, an example of a system you built and a short video explaining why you want the role and the hardest Amazon problem you solved. Applications are reviewed within two weeks, then followed by a 45-minute video interview and a paid trial.