Receptionist – Front Desk & Visitor Management

About the role

OCS UK & Ireland is seeking a friendly and organised Receptionist to be the first point of contact for visitors, callers and couriers. Working Monday to Friday mornings, you will ensure a professional and welcoming front‑desk experience while supporting the facilities management team.

Key responsibilities

• Answer and direct incoming calls on the switchboard, providing accurate information and taking messages.
• Welcome all visitors, issue security identification, and notify hosts of their arrival.
• Manage meeting‑room bookings, monitor daily schedules and coordinate room set‑up with operatives.
• Arrange taxi services and courier collections, ensuring timely receipt and dispatch of consignments.
• Maintain a clean, tidy reception area and replenish supplies as needed.

Required profile

• Excellent customer‑service orientation with strong verbal and written communication.
• Ability to multitask, prioritise workload and keep multiple issues progressing simultaneously.
• Discretion and confidentiality when handling sensitive information.
• Flexible, team‑oriented attitude and a proactive problem‑solving mindset.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook

What we offer

• Opportunities for professional development and career progression within a leading facilities‑management group.
• An inclusive, diverse workplace that values trust, respect, unity and empowerment.