Receptionist / Concierge

About the role

As a Receptionist/Concierge at Chartwell you will combine front‑desk duties with basic accounting tasks, ensuring a safe and welcoming environment for residents and visitors.

Key responsibilities

• Maintain department files, correspondence, forms, routine office records and reports.
• Receive and distribute incoming mail, coordinate distribution and process outgoing mail.
• Answer telephone calls, greet visitors, respond to routine inquiries and relay messages to appropriate personnel.
• Process daily bank deposits, accounts payable and receivable, verify totals and code transactions.
• Respond to resident or family concerns, take appropriate action or refer to the General Manager.
• Perform other related duties as required.

Required profile

• Secondary school education or equivalent.
• Previous experience in a similar position with knowledge of office procedures and elementary bookkeeping.
• Ability to handle confidential information and provide courteous service.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.

What we offer

• Opportunity to grow your career within a dedicated team.
• Inclusive and diverse workplace committed to employee well‑being.
• Supportive environment focused on making residents’ lives better.