Quality Assurance Analyst – Retail POS Transformation

About the role

We are looking for a Quality Assurance Analyst to join a large‑scale retail transformation program in downtown Toronto. The role focuses on testing integrated point‑of‑sale (POS) and enterprise systems to ensure smooth releases and operational readiness.

Key responsibilities

• Develop, review, and execute test cases, scripts, and scenarios across retail systems.
• Perform functional, SIT, E2E, regression, and UAT testing aligned with project timelines.
• Log, track, prioritize, retest, and document defects using Jira or similar tools.
• Collaborate with business analysts, developers, vendors, and functional teams to resolve defects and conduct root‑cause analysis.
• Validate workflows for POS, store operations, inventory, order management, warehouse operations, pricing, promotions, replenishment, and fulfillment.
• Participate in test readiness meetings, daily status updates, release validation, and post‑deployment verification.
• Support extended hours and weekend work during deployment and cutover events.

Required profile

• 5+ years of software testing experience in enterprise environments, including at least 3 years in retail.
• Bachelor’s degree or higher in computer science, engineering, business, or a related field.
• Strong analytical, troubleshooting, documentation, and stakeholder coordination skills.

Required skills

• SAP, SAP S/4HANA, SAP BTP
• Manhattan Active Warehouse Management
• Blue Yonder
• GK POS
• Jira (defect management)

What we offer

• High‑visibility involvement in a strategic retail transformation.
• Collaborative onsite environment that values hands‑on problem solving.
• Exposure to integrated retail platforms, release cycles, and end‑to‑end business process validation.