Property Manager

About the role

Royal York Property Management is seeking experienced Property Managers to oversee owner and tenant experiences across multiple residential properties. The role requires strong organization, communication, and the ability to manage high‑volume file workflows remotely.

Key responsibilities

• Serve as the primary contact for property owners and tenants, providing proactive updates and handling urgent matters.
• Manage multiple active client files, coordinating actions between owners, tenants, internal teams, vendors, and service providers.
• Maintain complete CRM records, track documentation, and identify stalled files before they become issues.
• Escalate serious concerns promptly and ensure client satisfaction throughout the management lifecycle.

Required profile

• 3‑5+ years of experience in property management, account management, client success, or related fields.
• Proven ability to juggle multiple properties and client files simultaneously while maintaining high accuracy.
• Strong communication skills and professional judgment when handling complaints, escalations, and sensitive matters.
• Ability to work independently during Eastern Time business hours and remain calm under pressure.

Required skills

• Experience using structured CRM and task‑management systems.
• Excellent written and spoken English.

What we offer

• Total annual compensation ranging from C$30,000 to C$36,000, based on experience and performance.
• Remote work with required dual‑monitor setup, reliable high‑speed internet, webcam, and noise‑cancelling headset.